Last updated: March 17, 2025
These Terms of Use govern your access to and use of the AddaVolt EV Charging Network, operated by AddaVolt. By using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Service.
These Terms and Conditions (“Terms”) constitute a binding agreement between AddaVolt Energy Corp. (“AddaVolt,” “we,” “our,” or “us”), a corporation duly organized under the laws of the Republic of the Philippines, including its affiliates and subsidiaries under the ASDF Groupe, and any person or entity (“User,” “you,” or “your”) accessing or using the AddaVolt website, mobile application, charging stations, or related services (collectively, the “Services”).
By creating an account, accessing the Platform, or availing of any Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are acting on behalf of a company, fleet, or SME Host, you represent and warrant that you are authorized to bind such entity.
“Platform” refers to the AddaVolt website, mobile application, backend systems, and all digital interfaces.
“Services” refer to electric vehicle charging, payment processing, SME host revenue sharing, and all related offerings provided by AddaVolt.
“User” means any person or entity who accesses or uses the Platform or Services.
“Host” means an SME, business, or entity providing parking space for AddaVolt charging stations pursuant to a Host Agreement.
“Charging Session” means a discrete transaction during which electricity is dispensed through an AddaVolt charger.
“Payment Processor” refers to third-party providers accredited by AddaVolt to process payments.
Use of the Services is restricted to persons eighteen (18) years of age or older with legal capacity to contract. By registering, you represent and warrant that all information provided is accurate and current, and that you are either the lawful owner of, or duly authorized to operate, the registered electric vehicle.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account, whether authorized or unauthorized, unless such unauthorized use is proven to have directly resulted from AddaVolt’s gross negligence or willful misconduct. You must promptly notify AddaVolt of any suspected compromise of your account or payment information.
You agree to use the Platform and Services only for lawful purposes and in accordance with these Terms. Prohibited conduct includes, but is not limited to:
Tampering with, damaging, or misusing AddaVolt charging equipment;
Using unauthorized, modified, or third-party charging adaptors, cables, or devices not certified or supplied by AddaVolt;
Attempting to gain unauthorized access to the Platform, accounts, or systems;
Uploading malware, harmful code, or other disruptive materials;
Impersonating another person or misrepresenting authorization to use a registered EV;
Using the Services for fraudulent, deceptive, or unlawful activities.
AddaVolt expressly disclaims compatibility with non-standard charging adaptors and shall not be liable for any damage, loss, or injury arising from their use.
All intellectual property rights in the Platform, chargers, trade names, logos, designs, and software are and shall remain the exclusive property of AddaVolt or its licensors. Users are granted a limited, revocable, non-transferable license to access the Platform for lawful use of the Services. Unauthorized reproduction, modification, or derivative works are strictly prohibited.
All payments for Charging Sessions and Services shall be processed through third-party payment processors duly accredited by AddaVolt. By initiating a transaction, you authorize AddaVolt and its designated processors to charge your chosen payment method for the applicable fees, taxes, and charges displayed at the time of the transaction.
Payment processing may be subject to the processor’s own terms and conditions. AddaVolt does not store complete credit or debit card details and shall not be liable for errors or losses solely attributable to third-party processors, except as otherwise required under law.
All successful payments are deemed final and non-refundable, except in cases of verified system error, equipment malfunction, double billing, or failure to deliver electricity. Refunds or credits, when approved, will be processed within a reasonable period in accordance with AddaVolt’s Refund Policy.
Revenue sharing with Hosts is governed by separate Host Agreements, which shall prevail in case of inconsistency with these Terms.
The Services are provided on an “as is” and “as available” basis. AddaVolt does not warrant uninterrupted, error-free, or risk-free operation of charging stations or the Platform. Scheduled maintenance, grid outages, connectivity issues, and force majeure events may cause downtime.
Users acknowledge that the use of charging services involves inherent risks, including but not limited to power fluctuations, incompatibility of vehicles or accessories, overheating, or external accidents. By availing of the Services, the User assumes all such risks. AddaVolt expressly disclaims liability for losses, damages, or injuries resulting from the use of unauthorized adaptors, cables, or accessories.
By using the Services, Users consent to the collection, processing, and sharing of personal data in accordance with the AddaVolt Privacy Policy. AddaVolt may share personal data with Hosts, affiliates under the ASDF Groupe, regulators, and service providers for legitimate purposes, including service delivery, payments, analytics, fraud prevention, and compliance with regulatory obligations.
Users agree to indemnify, defend, and hold harmless AddaVolt, its stockholders, affiliates, officers, employees, and Hosts from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising from:
Violation of any applicable law, including data privacy regulations.
To the fullest extent permitted by law, AddaVolt’s liability for any claim arising out of or relating to the Services shall not exceed the total amount paid by the User in the six (6) months immediately preceding the claim.
This limitation shall not apply to liability resulting from gross negligence, willful misconduct, death, or personal injury caused by AddaVolt.
AddaVolt may suspend or terminate User accounts for violations of these Terms, fraudulent activity, or unlawful conduct. For minor breaches, AddaVolt may provide notice and a reasonable cure period prior to suspension. Termination shall not relieve Users of obligations incurred prior to such termination, including payment obligations.
AddaVolt reserves the right to amend these Terms at any time. Updated Terms shall be posted on the Platform with a revised effective date. Where practicable, material changes will be notified to Users via email or in-app notice at least seven (7) days before effectivity. Continued use of the Services after such date constitutes acceptance of the amended Terms.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Parties shall first attempt to resolve disputes amicably or through mediation before resorting to litigation. Any legal action shall be filed exclusively in the proper courts of Baguio City, to the exclusion of all other venues.
If any provision of these Terms is declared invalid, the remaining provisions shall remain enforceable. The failure of AddaVolt to enforce any right or provision shall not constitute a waiver thereof. These Terms constitute the entire agreement between AddaVolt and the User with respect to the Services and supersede all prior oral or written understandings.
Address: Right Wing, Unit 9, Lower Ground Floor, Goshen Land Towers, Upper General Luna, Baguio City Philippines 2600
Mobile: +63 961-565-9289
Email: hello@addavolt .com
Copyright © 2025 – AddaVolt Inc.